Mr. Angelo Hughes: Professional, Entrepreneur, and Family Man

Statement

A business professional with a project management background in both the Canadian and United States healthcare systems, and the automotive industry, seeking an opportunity to contribute project management skills to an organization that is making a difference in the lives of ordinary people.

Career Highlights

· Worked with a team to construct and facilitate occupation of Children’s Hospital of Michigan Pediatric Specialty Center. Responsibilities included hardware, network infrastructure, telecomm, and relocation.

 

· Deployed hardware and network infrastructure for Detroit Receiving Hospital’s newly constructed Operating Rooms, Pre-op, and Post-op areas.

 

· Deployed hardware and network infrastructure for Detroit Receiving Hospital’s 10 newly renovated Patient Care Units.

 

· Planned and developed hardware, network infrastructure, and relocation budget for Sinai Grace Hospital’s newly constructed ED, ICU, and Radiology Departments.

 

· Worked with diverse clinical stakeholder groups to build multimedia promotions

 and instructional presentations for posting online for use by health care practitioners.

 

· Effectively managed teams of up to twenty professionals to successfully complete various projects in a range of industries.

 

· Directed the development and application of a broad range of health care related procurement packages and contracted arrangements ensuring full compliance with corporate, ministry, and divisional guidelines and policies.

 

· Designed and created publicly accessible websites for healthcare practitioners that allows for the presentation of complex organizational information and healthcare related data for the use of the general public.

 

· Created innovative websites for businesses that involve e-commerce and visual information.

 

· Produced and executed a marketing plan that generated sales and exceeded monthly goals.

 

· Launched a business from infancy and secured funding based on a detailed marketing plan and sales strategy.

 

· Created and analyzed financial statements to efficiently reduce expenses and increase revenue in the retail industry.

 

· Exceeded all monthly targets for revenue.

Skills Summary

Leadership/Project Management: Deep experience in both the management and project management of cross functional and diverse project teams to deliver on projects in various industries ensuring completion in accordance to stakeholder expectations, meeting schedules, cost, and quality requirements. Adept at mentoring and coaching employees, team members, colleagues and their staff by sharing transparently everything that is necessary to accomplish overall corporate, divisional, and project objectives.

 

Organizational: Organized, process oriented professional who leverages the partnerships that I build within and outside the organization to ensure effective delivery of projects and the best experience possible for the project team. Close engagement with stakeholders/customers to ensure customer satisfaction.

 

Team Work: Collaborate well with peers, co-workers, and clients; providing support and guidance as required. Able to resolve any work conflicts and/or personal conflicts among team members. Willing to assist other projects or team members by transferring product and or service knowledge.

 

Communications: Proficient in the use of standard project management communication and tools but also relies continually on the use of personal face to face engagement for the good of the project, department and overall objectives and goals.

 

Application Skills: Expert with SharePoint, MS Word, Excel, Power Point, Access, Visio and MS Project. Proficient with Adobe Creative Cloud: Dreamweaver, Photoshop, Flash, and Fireworks. Skilled in E-Learning applications, Lectora, Trainer, Articulate, and Captivate.

 

Technical Skills: Knowledgeable of computer hardware and components. Experienced with designing and deploying Network infrastructures. A keen understanding of Network Security. Experienced with HTML, JavaScript, ActionScript, and CSS. Well-versed with Internet research and e-commerce best practices.

Professional Experience

Blue Cross Blue Shield of Michigan | Emergent Holdings   December 18 – Present

Southfield, Michigan

Senior Health Services: Project Manager

 

• Manage and lead Medicare Advantage business readiness projects.

 

• Utilize waterfall and agile SDLC to complete business readiness for software implementations.

 

• Effectively manage multiple projects concurrently through different phases.

 

• Track project plans from end to end using MS Project.

 

• Facilitate team meetings

 

• Report project status to upper management.

 

• Manage project SharePoint sites.

 

Ford Motor Company | Dearborn, Michigan                                       August 15 – August 18

Information Technology Operations PMO: IT Project Manager

 

• Manage and lead ITO projects.

 

• Manage project budget and resource allocation.

 

• Generate project estimation and quotes.

 

• Utilize SDLC to complete end to end infrastructure and software implementations.

 

• Effectively manage multiple projects concurrently through different phases.

 

• Track project plans from end to end using Clarity, and MS Project.

 

• Manage resources, and project budget.

 

• Facilitate team meetings with local and international participants.

 

• Report project status to upper management.

 

• Manage project SharePoint sites.

 

Blue Cross Blue Shield of Michigan | Detroit, Michigan        September 14 – August 15

Pharmacy Services Business Performance: Project Lead

 

• Manage pharmacy portfolio reporting and budget tracking.

 

• Work with finance to reconcile outstanding invoices.

 

• Facilitate end to end project management process for pharmacy portfolio projects.

 

• Work directly with Portfolio Manager, vendors, and resources to determine project scope, specifications and business readiness.

 

• Work as a liaison between business, IT, and vendors to coordinate and facilitate meetings.

 

• Create project management training for business and delivery leads.

 

• Report project status and performance to upper management.

 

• Manage and track the budget of a portfolio totaling 14.5 million dollars.

 

• Incorporate project management methodology to Pharmacy Administration projects.

 

• Project management SME and consultant.

 

Blue Cross Blue Shield Michigan | Detroit, Michigan         September 13 -September 14

Pharmacy Services Administration: Project Lead

 

• Developed business cases based on department needs and overall strategy.

 

• Drafted and reviewed project contract documentation with stakeholders, and procurement.

 

• Facilitated and monitored RFP/RFQ process for PBM vendor selection.

 

• Worked directly with Portfolio Manager, vendors, and resources to determine project scope, specifications and business readiness.

 

• Conducted interviews with stakeholders to determine requirements.

 

• Created and maintained an information technology project plan that communicates tasks, milestone dates, status, and resource allocation.

 

• Monitored and assessed vendor performance.

 

• Incorporated project management methodology to Pharmacy Administration projects.

 

• Project management SME and consultant.

 

Detroit Medical Center | Detroit, Michigan                                January 12 – September 13

Information Systems Department: Project Manager

 

• Children’s Hospital of Michigan Pediatric Specialty Center – Scope includes IT and network infrastructure for newly constructed Pediatric Specialty Center. Network built to support 500 end users, 1000 wired devices, and 5 floors of wireless connectivity. New Technology considerations include Allscripts EMR implementation and VOIP. Total project budget $2.3M.

 

• Detroit Receiving Hospital – Scope includes IT and network infrastructure for 2 newly constructed Operating Rooms and Pre/Post OR Services Renovation. Network extended to include 100 additional wired devices and wireless connectivity for the additional OR and Pre/Post area. Total project budget $800K.

 

• Detroit Receiving Hospital – Scope included IT and network infrastructure for 10 newly renovated Patient Care Units. Network requirements include fiber backbone installation, build out of 3 data closets, and support for 100 wired devices. Total project budget $1.3M.

 

• Sinai Grace Hospital – Scope included IT and network infrastructure requirements for newly constructed ED, ICU, and Radiology Departments. Total renovation costs estimated at $77M. Budget for IT and Network Infrastructure 2.3M.

 

• Scope of all other IT, network infrastructure projects varied from equipment deployment to network repair and upgrades. Budgets range from $2K to 30K.

 

• Worked directly with Portfolio Manager and Clients to determine project scope, specifications and site readiness.

 

• Created and maintained an information technology project plan that communicates tasks, milestone dates, status, and resource allocation.

 

• Worked directly with contractors to estimate costs, allocate resources, determine milestone dates and deliverables.

 

• Managed projects involving telecomm, network infrastructure, and hardware deployment.

 

• Managed and tracked the budget of a portfolio totaling 30 million dollars.

 

• Tracked and reported status of projects to upper management.

 

Community Health Systems | Franklin, Tennessee                              July 11- January 12

Clinical Information Systems Department: Meaningful Use Project Manager

 

• Successfully led the effort to prepare for Stage 1 and early Stage 2 Meaningful Use Core and Menu Set Objectives for a 128 hospital health care organization with a focus on clinical information systems and workflow to support the attestation process.

 

· Established detailed project charters, plans and objectives that outlined timelines and project deliverables.

 

· Executed project plans according to project methodologies, ensured successful and coordinated completion of project components.

 

· Identified and managed project dependencies and critical paths that may affect project completion Meaningful Use deadlines for hospital attestation of various MU stages.

 

· Consulted with stakeholders as needed and ensured readiness for project implementation.

 

· Developed project status reports and communicated with stakeholders in and outside the organization.

 

· Assisted in governance modeling, change management issues, and optimizing the implementation strategy for the electronic health record across 120 hospitals.

 

· Initiated improvements to enhance efficiency and quality of the work performed on projects.

 

· Worked closely with physicians and other clinicians on the development plans for the EMR and CPOE products.

 

Community Health Systems | Franklin, Tennessee                               January 11- July 11

Clinical Information Systems Department: Meaningful Use Program Coordinator

 

· Served as a Meaningful Use Program Coordinator that assisted the client with understanding the requirements for Meaningful Use, Stage 1-3 and ensuring that all products, processes, and governance are planned appropriately to be best position for meeting the governmental time requirements to maximize patient care efficiency, adoption rate, and revenue.

 

· Planned, tracked, and reviewed all activity in the product development lifecycle phases for McKesson, Keane, Meditech, and HMS Meaningful Use certified products.

 

· Coordinate training for leadership and physicians on various EMR products.

 

· Worked with leadership to assist in development of a Meaningful Use strategy and tactical plan.

 

· Responsible for tracking project change, action items, milestones, and updating Sharepoint portal.

 

· Develop project status reports and communicate with stakeholders in and outside the organization.

 

· Developed data comparisons and analysis of current applications in preparation for Stage 2 Meaningful Use requirements.

 

· Initiate improvements to enhance efficiency and quality of the work performed on projects.

 

· Organize, facilitate and participate in team meetings.

 

· Initiated enterprise wide implementation of Earned Value Management.

 

· Meaningful Use consultant and research specialist.

 

University Health Network | Toronto, Ontario                         January 09- September 10

Corporate Nursing Department: Web/Course Developer

 

· Reviewed screen and page layouts to actively assist in improving the usability, usefulness, and desirability of applications in collaboration with development teams and product managers.

 

· Planned and illustrated concepts through prototypes by designing rough layout of images and copy; resolving issues of arrangement, size, type size and style, and related aesthetic concepts.

 

· Completed web projects by coordinating with client technology and development teams.

 

· Work with subject matter experts to define learning objectives and content for e-learning solutions.

 

· Organized and develop e-learning programs, testing and evaluation procedures incorporating the principles of adult learning and curriculum design.

 

· Acted as liaison to department managers and staff to identify development needs, identify potential solutions, and maintain Learning Management System.

 

Cancer Care Ontario | Toronto, Ontario                                                   July 08- January 09

Risk and Resource Management/Business Planning Department: Procurement Analyst

 

· Procurement of materials, services and prepared proposals (i.e. RFQ's, RFP's, etc.)

 

· Worked with Project Managers to ensure all Terms & Conditions of Purchase Orders or Contracts are being adhered to.

 

· Presented and discussed Procurement & Contracting information and maintaining good working relationships with the Management Team and Client(s).

 

· Contributed to the establishment and implementation of improvements to existing methods and procedures.

 

· Obtained competitive pricing estimates and summarized results.